Last updated: January 2026
SimpleSubMeter ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our utility billing platform.
When you create an account, we collect your name, email address, phone number, and billing information. For building owners, we also collect property addresses and business information.
We collect meter readings, usage data, and billing information necessary to provide our submetering services. This includes data about your tenants' utility consumption.
We automatically collect information about how you use our platform, including log data, device information, and browsing patterns.
We use your information to:
We do not sell your personal information. We may share data with:
We implement appropriate security measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
We retain your data for as long as your account is active and for a reasonable period afterward for legal and business purposes. Utility records are retained for audit compliance purposes.
You have the right to:
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@simplesubmeter.com
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.